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Connectivity & Bluetooth
Login & Account
Inventory Management
Tool Tracking
App Crashes
Tool Lockout & Security
General Troubleshooting
App Crashes
  • Home
  • Connectivity & Bluetooth
  • Login & Account
  • Inventory Management
  • Tool Tracking
  • App Crashes
  • Tool Lockout & Security
  • General Troubleshooting
App Crashes & Performance Issues
App Crashes on Startup

ONE-KEY™ app closes immediately after opening or during initial loading screen.

1) Force close app and restart device

2) Update app to latest version from app store

3) Clear app cache: Settings > Apps > MILWAUKEE® ONE-KEY™ > Storage > Clear Cache

4) Free up device storage space (need at least 1GB free)

5) Disable battery optimization for ONE-KEY™ app

6) Uninstall and reinstall app (backup data first)

7) Check device compatibility requirements

8) Contact support with device model and OS version

App Running Slowly or Freezing

App is unresponsive, slow to load screens, or freezes during normal operation.

1) Close other apps running in background

2) Restart device to free up memory

3) Check available storage space

4) Update device operating system

5) Clear app cache and temporary files

6) Reduce number of tools in inventory if very large (over 200 items)

7) Use WiFi instead of cellular data for better performance

Samsung Note 20 Ultra Compatibility Issue

Specific issue with Samsung Note 20 Ultra devices experiencing frequent freezing and overheating.

1) Turn off device and hold Volume Down and Power for 5 seconds

2) Hold Volume Up and Power until Android logo appears

3) Navigate to "Wipe cache partition" using volume keys

4) Select with power button and wait for completion

5) Select "Reboot system now"

6) Update Samsung device software to latest version

7) Enable "Performance mode" in device settings

Additional Support & Resources
Email Support
Contact MILWAUKEE® ONE-KEY™ support team directly: [email protected]
Official Documentation
Access the complete support knowledge base: onekeysupport.milwaukeetool.com
Web Portal
Manage your tools online: onekey.milwaukeetool.eu
App Store Support
Report issues and check app ratings: Available on iOS App Store and Google Play Store

The MILWAUKEE® ONE-KEY™ app is updated every two weeks. Ensure your app is up-to-date for the correct functionality.