What Construction Owners & Contractors Can Learn from SCRUM
We in the manufacturing and building/construction industries know the value of lean principles, which have enabled companies, and the factories that support these companies’ production needs, to improve product quality assurance while increasing the quantity of products they can produce. For example, the Maytag Corporation’s Jackson, Tennessee dishwasher plant was able to cut work-in-process by 60%, reduced space needs by 43,000 square feet, and improved quality by 55%, while increasing capacity by 50% (the latter which resulted in their ability to switch their production mix and respond to department store demand for various models).
We’ve previously written about how lean construction, particularly about the intersection of lean construction and agile software methodologies, which have a lot of overlap from an ideological standpoint.
A closely related topic is SCRUM. Software companies and app developers alike use Scrum, a project management framework not wholly dissimilar to how some of the largest product manufacturers (e.g., from aeronautic to automobile manufacturers to manufacturers of household appliances) use lean principles as their north star, resulting in waste reduction, streamlined production timeliness, and improved outcomes.
As your company grows, you might look to hire software engineers to help assist building and managing your website and digital properties (e.g., building a company app to improve your customers’ experience, integrations between various software providers you rely on, etc.).
Knowing the different kinds of project management frameworks (in this case, SCRUM) can help owners and contractors alike understand the processes used by their multifaceted teams. What’s more, it can help them better understand and empathize with their employees and inspire the whole company to employ similar lean processes and project management frameworks that increase productivity and improve outcomes.